M&E - The Building Services Event 2010 - Exhibitor FAQs

Exhibitor FAQs

Q. I am interested in exhibiting at M&E 2010. What should I do?
Q. What sponsorship opportunities are available at the event?
Q. How do I access the exhibitor technical manual?
Q. When will I receive my exhibitor badges?
Q. How do I access the PR and marketing guide?
Q. I have lost/not received my password to access the exhibitor secure zone. What should I do?
Q. My password to access the exhibitor secure zone isn't working. What should I do?
Q. I have accessed the exhibitor secure zone, but cannot access the exhibitor technical manual / PR & marketing guide. What should I do?
Q. I can access the exhibitor technical manual, but do not understand how to use it. What should I do?
Q. I would like some help with marketing & PR in the run up to the show. What can I do?
Q. How do I create my own page on the M&E website?
Q. Am I entitled to a free entry in the official M&E 2010 event guide?
Q. Can I submit press releases to appear on the M&E 2010 website?
Q. Can I nominate my important clients for VIP status?
Q. When will I receive my contractor passes?
Q. What should I do if the details on my badges are incorrect?
Q. What are the build up and break down times?
Q. What is the shipping address of M&E - The Building Services Event 2010?
Q. What are the show opening times?
Q. Can I smoke at Olympia?
Q. Is there parking at the venue?
Q. My question has not been answered. Who shall I contact for more information?

Q. I am interested in exhibiting at M&E 2010. What should I do?

A. Please contact:
Mark Rimmer, Event Manager on +44 (0) 20 7921 8148 or email mark.rimmer@ubm.com

Q. What sponsorship opportunities are available at the event?

A. Please take a look at our sponsorship opportunities and then contact:
Mark Rimmer, Event Manager on +44 (0) 20 7921 8148 or email mark.rimmer@ubm.com

Q. How do I access the exhibitor technical manual?

A. This manual will be available shortly and can be accessed through the Exhibitor Zone; login using the password sent to you via email and click on the link 'Technical Manual'.

Q. When will I receive my exhibitor badges?

A. Approximately two weeks prior to the event or if you need replacement/additional badges they can be obtained from 2pm onwards on Tuesday 5th October 2010.

Q. How do I access the PR and marketing guide?

A. This guide will be available shortly and can be accessed through the Exhibitor Zone; login using the password sent to you via email and click on the link 'PR & marketing guide'.

Q. I have lost/not received my password to access the exhibitor secure zone. What should I do?

A. Please complete the password request form on the Exhibitor Zone login page. Your password will then be emailed to you.

Q. My password to access the exhibitor secure zone isn't working. What should I do?

A. Please contact:
Gemma Allkins, Event Co-ordinator on +44 (0) 20 7955 3790 or email gemma.allkins@ubm.com

Q. I have accessed the exhibitor secure zone, but cannot access the exhibitor technical manual / PR & marketing guide. What should I do?

A. Please contact:
Gemma Allkins, Event Co-ordinator on +44 (0) 20 7955 3790 or email gemma.allkins@ubm.com

Q. I can access the exhibitor technical manual, but do not understand how to use it. What should I do?

A. Please contact:
Gemma Allkins, Event Co-ordinator on +44 (0) 20 7955 3790 or email gemma.allkins@ubm.com

Q. I would like some help with marketing & PR in the run up to the show. What can I do?

A. Please refer to the PR & marketing guide (not yet live), accessed through the Exhibitor Zone, which contains essential information on how to maximise your investment at the show. Or alternatively contact the marketing team.

Q. How do I create my own page on the M&E website?

A. Our website attracts massive visitor traffic in the lead up to the show and we've made it easy for all our exhibitors to promote themselves and their new products. You can access your extranet page through the Exhibitor Zone using the password sent to you via email. For any queries regarding the extranet facility, please contact:
Alexandra Morris, Marketing Executive on +44 (0) 20 7921 8611 or email alexandra.morris@ubm.com

Q. Am I entitled to a free entry in the official M&E 2010 event guide?

A. Yes, as an exhibitor at M&E you are entitled to a free entry in the official show guide, which is distributed free of charge to all pre-registered visitors. Please refer to the PR & marketing guide, accessed through the Exhibitor Zone (not yet live), for further details.

Q. Can I submit press releases to appear on the M&E 2010 website?

A. Yes, please email your press releases/news stories/case studies to:
Guy Melzack, PR & Communications Executive at guy.melzack@ubm.com

Q. Can I nominate my important clients for VIP status?

A. Yes, you can nominate 10 of your most important clients to be automatically upgraded to premier visitor status. Please refer to the PR & marketing guide, accessed through the Exhibitor Zone (not yet live), for further details.

Q. When will I receive my contractor passes?

A. Approximately three weeks prior to the event.

Q. What should I do if the details on my badges are incorrect?

A. When you arrive onsite, the badge query desk can amend any details and print off a revised version of your badge.

Q. What are the build up and break down times?

A. These dates will be confirmed in the Exhibitor Zone once the technical manual is live.

Q. What is the shipping address of M&E - The Building Services Event 2010?

A.
Your company name
Your stand number
M&E – The Building Services Event 2010
London Olympia
Hammersmith Road
London W14 8UX

Q. What are the show opening times?

A.
Wednesday 6th October
Thursday 7th October		 09:00 - 17.00*
09:00 - 16.00* 

*Opening times to be confirmed

Q. Can I smoke at Olympia?

A. No, Olympia is a strictly non-smoking venue.

Q. Is there parking at the venue?

A. Yes for further information please visit the Earls Court and Olympia website.

Q. My question has not been answered. Who shall I contact for more information?

A. The event team for M&E are here to help and would be happy to assist you with any queries that you might have, please go to the contact us page.